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Referral Program Terms

Introduction

By participating in the Vitals Referral Program, you agree to be bound by these terms and conditions (the "Referral Agreement" or, for its purpose, the "Agreement"), which becomes a part of the Vitals Merchant Agreement. The Agreement is between you, the Partner (as defined below), and APPSOLVE SRL, a company headquartered in Bogdan Voda 14, Bucharest 010936, Romania ([email protected]), registered with Bucharest Trade Registry under no. J40/16347/2017, having sole identification code RO38260784, herein called “Appsolve” or “Vitals”. Each of the Partner and Appsolve is a "Party", and together they are the "Parties".

This Agreement governs your activities as a Partner, including participation in the activities described on the Vitals Referral Program dashboard available here (you need to be logged into Shopify and Vitals to access this link). Be sure to occasionally check back for updates.

Definitions

  1. "Partner" refers to a person or entity participating in the Referral Program.
  2. "Referral Partner" refers to a Partner who refers a new subscriber to Vitals through the Referral Program.
  3. "Customer" refers to a person or entity who subscribes to Vitals as a result of a referral from a Referral Partner.
  4. “Referral Link” refers to a personalised link provided by Vitals to Referral Partners, that allows us to track which Customers were referred by which Referral Partners.
  5. “Eligible Store” means a store created by a Shopify Merchant that haven’t installed Vitals prior to clicking on a Referral Link received from a Referral Partner. Stores that had already installed Vitals, even if Vitals is not installed at the time a merchant clicks on a referral link, do not qualify as an Eligible Store.

Shopify Trademark Restrictions

Referral Partners must comply with all applicable terms of the Shopify Partner Program Agreement, including but not limited to Part A, Section 5.3.2, which restricts the use of Shopify’s trademarks. Specifically, Referral Partners must not:

  • Use the Shopify Trademarks or any variations or misspellings thereof in their business name, logo, branding, advertising, social media, domain names (including subdomains and page URLs), or in the name or design of any product, service, application, or theme, unless they have received prior written permission from Shopify for each specific use; or
  • Purchase or register search engine keywords, pay-per-click keywords (such as Google Ads), trademarks, email addresses, or domain names that include the Shopify Trademarks or any confusingly similar variations or misspellings thereof.

Earning Credits

Referral Partners may refer Customers through a Referral Link. The Referral Partner and Customer may qualify to earn Referral Credits if (the “Qualifying Conditions”):

  • The Customer uses the Referral Partner’s Referral Link to subscribe to Vitals, and pays a minimum of one full-priced month of such subscription; and
  • The Referral Partner is active on the Vitals platform at the time the Customer subscribes.

If the Qualifying Conditions are met, both the Referral Partner and the Customer will receive a Referral Credit of $15 (the “Referral Credit”).

Referral Credits

Referral Credits will be applied to the Referral Partner’s and Customer’s Vitals subscription fees. The Referral Credit is non-transferrable, non-refundable, and cannot be exchanged for any other form of credit.

Credit Redemption

Referral Credits will be automatically applied towards future Vitals subscription fees. Referral Credits will be applied before any other discounts, promotions, or additional credits. Referral Credits can only be redeemed through the Vitals platform.

Tracking Referrals

Vitals will provide Referral Partners with access to the Vitals Referral Program dashboard, which allows Referral Partners to monitor the status of their referred Customers and the amount of Referral Credits they have earned. The Referral Partner acknowledges and agrees that Vitals’s tracking and determination of the referred Customers and Referral Credits is final and binding.

Changes to the Referral Program

Vitals reserves the right to change, modify, or amend any part of the Referral Program, including these Referral Program Terms, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to the Referral Program, and the Referral Partner waives any right they may have to receive specific notice of such changes or modifications. The Referral Partner’s continued participation in the Referral Program will confirm their acceptance of such changes or modifications; therefore, the Referral Partner should review the Referral Program Terms and applicable policies frequently to understand the terms and conditions that apply. If the Referral Partner does not agree to the amended Referral Program Terms, they must stop participating in the Referral Program.

Termination or Suspension of the Referral Program

Vitals reserves the right to suspend or terminate the Referral Program or any Referral Partner’s ability to participate in the Referral Program at any time for any reason. We reserve the right to suspend accounts or remove Referral Credits if we notice any activity that we believe is abusive or fraudulent. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals as deemed fair and appropriate.

Updates to the Terms

We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the vitals.co website, which are effective upon posting. Continued participation in the Referral Program after any modification shall constitute consent to such modification.

Contact Us

If you have any questions about these Terms, please email us at [email protected]