Built for Shopify

Live Chat App for Shopify.

One of 40+ apps inside Vitals.

Install App 7-day free trial
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4.9 ★★★★★ 2,800+ App Store reviews
PROUDLY BOOSTING THEIR SALES WITH VITALS
the skinnyfood co. Alex + Nova EZ Detangler Nuts 'N More LeatherUp Stock SupplierLittle Dresser the skinnyfood co. Alex + Nova EZ Detangler Nuts 'N More LeatherUp Stock SupplierLittle Dresser
LIVE CHAT

Answer the question that’s blocking the sale.

One chat bubble that opens WhatsApp, Messenger, Instagram or SMS. Whichever the shopper already uses. The question gets asked, the sale gets unblocked.

2.8×
higher conversion for shoppers who chat first
Trusted at scale
31k+
happy merchants
1,000+ Shopify Plus brands
4.9 ★★★★★ 2,800+ App Store reviews
Conversion
+50%
on the same traffic
2.0% before → 3.0% with Vitals
Order value
+42%
on orders with an upsell
$100$142 with an upsell

Their app, your inbox.

The question gets asked where they already type. And the sale gets unblocked.

01 · THE CONVERSATION
Answer the blocking question.

“Does it fit?” “When would it arrive?” Every unasked question gets answered on a competitor’s page instead.

Does the tee run small?
True to size. Free returns if not 😊
02 · THE CHANNELS
WhatsApp to SMS.

One bubble offers WhatsApp, Messenger, Instagram, SMS and email. Whichever the shopper already uses.

THEIR APP YOUR REPLY
03 · NO NEW INBOX
Replies live in your apps.

Conversations continue in WhatsApp or Messenger on your side too. Nothing new to babysit.

ASYNC ANSWER WHEN READY
04 · THE NUMBERS
Chatters convert 2.8×.

A shopper who asks is a shopper deciding. Be there for the decision.

QUESTION ANSWER ORDER
05 · THE LOOK
Made to match your store.

Bubble position, colors and welcome text, from the same single Vitals script.

YOUR FONTS · YOUR COLORS · YOUR STYLE

Built to work together.

Chat answers the doubt. These three prevent it.

Size Chart
Fewer returns, fewer ‘does it run small?’ emails.
CONVERSION
Shipping Info
Delivery answers before they ask.
TRUST
Product Reviews
Social proof on every product page.
TRUST
See all 40+ apps Every tool is in the same subscription.

Merchants who already made the swap.

4.9 stars from 2,800+ reviews on the Shopify App Store.
★★★★★

“We've been using Vitals for our store at Bigksport and it replaced at least 6 separate apps. The product reviews, upsells, shipping estimates, sticky add to cart and visitor replays all work seamlessly together. The fact that it doesn't slow down your store while doing all of this is the biggest win.”

Bigk Belgium · Over 1 year using the app
★★★★★

“This app has been a game changer - deleted at least 5 other apps and saved over $100 per month by using just this app. Easy to configure and heaps of options to improve numerous areas of the site.”

Addict Tackle Australia · Over 1 year using the app
★★★★★

“It not only added several useful functionalities, but it also drastically reduced the cost of all previous apps by 90%, and it increased our website speed drastically. Finally we got a better conversion rate and a better website for a very small price and all in one app.”

Karma Yoga Shop France · 7 months using the app
★★★★★

“This REALLY IS... about the only app you will need! Does everything I needed it to do and more. I was also able to delete 3 app speeding up my store! Our AOV has improved as well as our conversion rates.”

Bad Dog Gang United States · 9 days using the app
★★★★★

“Vitals combines powerful features like upsells, reviews, and conversion tools in one simple app. It replaces multiple apps, saves costs, and is super easy to use. One of the best apps on the Shopify App Store!”

Airpaq GmbH Germany · About 1 year using the app
★★★★★

“We've been using Vitals for our store at Bigksport and it replaced at least 6 separate apps. The product reviews, upsells, shipping estimates, sticky add to cart and visitor replays all work seamlessly together. The fact that it doesn't slow down your store while doing all of this is the biggest win.”

Bigk Belgium · Over 1 year using the app
★★★★★

“This app has been a game changer - deleted at least 5 other apps and saved over $100 per month by using just this app. Easy to configure and heaps of options to improve numerous areas of the site.”

Addict Tackle Australia · Over 1 year using the app
★★★★★

“It not only added several useful functionalities, but it also drastically reduced the cost of all previous apps by 90%, and it increased our website speed drastically. Finally we got a better conversion rate and a better website for a very small price and all in one app.”

Karma Yoga Shop France · 7 months using the app
★★★★★

“This REALLY IS... about the only app you will need! Does everything I needed it to do and more. I was also able to delete 3 app speeding up my store! Our AOV has improved as well as our conversion rates.”

Bad Dog Gang United States · 9 days using the app
★★★★★

“Vitals combines powerful features like upsells, reviews, and conversion tools in one simple app. It replaces multiple apps, saves costs, and is super easy to use. One of the best apps on the Shopify App Store!”

Airpaq GmbH Germany · About 1 year using the app
★★★★★

“The best thing by far is navigating and monitoring and updating all these features from one app and not have 15 different apps + it helps add more functionality on the site without massively impacting the load speed.”

Dear Barber United Kingdom · About 2 months using the app
★★★★★

“Amazing product and amazing support. Using this one app instead of multiple apps has really increased the speed of my website.”

3kingsmerch United States · Almost 2 years using the app
★★★★★

“For sure one of the best existing apps. I have around 9 apps installed already and the Speed Score did not dropped at least 1%. It is super easy to install & use.”

Nutriland Romania · 19 days using the app
★★★★★

“Is doing everything I'd hoped and more. The product bundling is very slick and it has replaced about 4 other apps, two of them paid ones.”

KASIE's Room Australia · 2 months using the app
★★★★★

“So many amazing apps in 1. If I could only choose 1 app, this would be it. The Visitor replays has been priceless when it comes to dialing in the user experience.”

Mermaidcat Designs United States · 12 days using the app
★★★★★

“The best thing by far is navigating and monitoring and updating all these features from one app and not have 15 different apps + it helps add more functionality on the site without massively impacting the load speed.”

Dear Barber United Kingdom · About 2 months using the app
★★★★★

“Amazing product and amazing support. Using this one app instead of multiple apps has really increased the speed of my website.”

3kingsmerch United States · Almost 2 years using the app
★★★★★

“For sure one of the best existing apps. I have around 9 apps installed already and the Speed Score did not dropped at least 1%. It is super easy to install & use.”

Nutriland Romania · 19 days using the app
★★★★★

“Is doing everything I'd hoped and more. The product bundling is very slick and it has replaced about 4 other apps, two of them paid ones.”

KASIE's Room Australia · 2 months using the app
★★★★★

“So many amazing apps in 1. If I could only choose 1 app, this would be it. The Visitor replays has been priceless when it comes to dialing in the user experience.”

Mermaidcat Designs United States · 12 days using the app

FAQ

The questions every merchant asks about Live Chat.

4.9 ★★★★★
2,800+ App Store reviews
31,000+ happy merchants

No. Channels like WhatsApp are asynchronous. The conversation continues when you reply, and the shopper’s app pings them.

The question, answered in time, plus 40+ other tools.

One install. One bill. 7-day free trial.

One script
One team
One bill